As an Volkswagen approved bodyshop we are fully equipped to Volkswagen standards, thereby ensuring the continued quality and safety of your car. Our technicians undergo comprehensive training programs and are highly skilled. We continually invest in state-of-the-art equipment and use only genuine parts, paint and materials in our repairs.
Visit our Volkswagen webpageWe would love to hear your thoughts on our service. Shortly after your vehicle is returned to you, Volkswagen will send a short customer survey invitation to you by email and we would be most grateful if you would complete this for us. Please watch out for it in your email inbox (and check your spam/junk folder just in case it’s in there). Thank you.
All our repairs are carried out in line with Volkswagen factory repair methods, using Volkswagen trained technicians and Volkswagen genuine parts. The repairs to your vehicle are backed by the Volkswagen Repair Authenticity Guarantee to give you peace of mind that your car was repaired to Volkswagen standards. Your guarantee will be sent to you by email soon after the repairs are completed.
After your vehicle has left Poole ARC, remember to maintain it to the standards outlined in the driver’s handbook. We are very happy to offer advice and can supply quality products to help you keep your vehicle in peak condition.
The whole experience of having an accident was all the less traumatic due to your exemplary customer care and service. Really hope I won't need your services in the near future but will definitely be recommending yourselves to others.
Mrs Clarke
Thank you for an excellent repair to my Porsche. I am over the moon with the paint match and quality of the repair. Your Reception Team were friendly and extremely helpful. Your repair, quality and service is excellent. I would definitely recommend you to friends and family.
Mr Lyle
Excellent Service
Many Thanks for such a professional job.
Mr Stafford
I would like to thank you for all your assistance during the repair of my Audi. It looks like new! Please would you thank all your staff for their helpfulness and for keeping me fully informed of the progress. I was extremely impressed with your service. I will certainly recommend you anyone who also experience a difficult situation like myself and need professional help.
Mr Tyne
