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If you’d like to comment on your experience at Poole Accident Repair then please feel free to fill in a feedback form.
"I have and always will use Poole Accident Repair because they are very friendly, honest, quick and most of all, they do a fantastic job! Well done to all that work at Poole Accident Repair."
Mrs Jewell, Poole
"Having had my car repaired several years ago by Poole Accident Centre and been extremely impressed with the repair, the car back to me as new, I didn't hesitate in coming back a second time to have a further repair carried out, in fact I insisted on bringing it back when my insurers asked me to go elsewhere. The second repair has been equally impressive. Hopefully I wont need to come back again but in the unfortunate event of needing another repair if a third person drives into my car 'I'll be back'."
Mr Billet, Poole
“Just a quick note to say how impressed I was with the service I received from your team today.
...What your team did this morning was illustrate what Customer service is all about and it’s been some time since I was so impressed. Please pass this on to your guys and accept my thanks for a great service and my congratulations on a well-drilled and effective operation.”
Mr Tansey, Poole
“The bodyshop staff were brilliant and the level of service was excellent!”
(Regarding the courtesy car) “The vehicle was of similar specification and performance and was clean with a quarter of fuel in the tank wih no hidden conditions in place.”
Mr Hayes, Poole
“The team at Poole Accident Repair were exceptional. They were quick to return my calls and provided a very competitive estimate. I was continually updated with the progress of repairs and the repair work itself made my car look like new: from start to finish, the process couldn't have been easier or more professional”.
Mr Baker, Salisbury
“I’m very pleased with the work carried out. I would also like to say thank you for valeting my car inside and out (never looked so good!) and returning it to my home. Your customer service is second to none and I will have no hesitation in recommending you to friends and family. Once again thank you for your excellent service.”
Mrs Bartlett, Bournemouth
"The whole experience [of having an accident] was all the less traumatic due to your exemplary customer care and service. Dare I say it but the car looks better now inside and out than it did before the accident! I will highly recommend you to all my friends, family and colleagues should they ever find themselves in a similar situation."
Ms Camus, Poole
"Excellent service with no need to attend the site as arrangements were made to collect my car from home and drop it back. Emma was very professional and friendly. Julian, who collected and returned our car was the same."
Mr Dewey, Highcliffe
"I received a very professional and complete service. I would highly recommend Poole Accident Repair to anyone requiring bodywork repairs."
Mr Hope
"The repair was completely satisfactory, the reception staff were excellent. I was extremely happy with the service."
Mr Williams
"No complaint at all! Emma was incredibly helpful. She is a credit to the company."
Ms Boyes
"Service was friendly, quick and to a good standard with minimal fuss."
Mr Barnes
"Couldn't have been better really, I am very happy to use them."
Mr Fountain
"I was dealt with in an excellent manner, and would definitely recommend the body shop to others. I considered the staff and service to be excellent."
Miss Reeves
"Poole Accident Repair provided the best possible service. Nothing less than excellent."
Mr Hope
" They did their job and provided the best customer service. Emma Ricketts is a star!"
Miss Axworthy
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