Poole Accident Repair :: Services. Accident Management, Car Body Repairs.

Services
Comprehensive Accident Management Solutions In the event of an accident, Poole Accident Repair will prepare detailed repair estimates free of charge. The team will personally guide you through the repair process, communicating directly with insurance companies or third parties to ensure a fast, efficient and hassle-free service. Providing regular updates to customers, you will be kept informed of the progress of repairs until completion, when your car will be returned to you after a wash, leather and vacuum. We can provide you with one of our 13 courtesy cars to keep you mobile for the duration of your repairs, subject to availability. Alternatively, we also offer a Collection and Delivery Service to ensure any inconvenience resulting from your accident is kept to a minimum. Read our case study and testimonials
24 Hour Accident Recovery If you’ve been in an accident, simply call 0870 350 2059, and one of our experts will help you to keep calm, advise you what to do next, make sure you are safe, and get you home. If your car has been vandalised or is left unsecured, we will arrange for it to be made safe or stored in our secure facility. Our dedicated accident management specialists will arrange for your car to be repaired at our state-of-the-art Volkswagen Group Approved repair facility. Audi drivers can now benefit from our new Poole Audi Accident Management service. Click here to find out more.
Complete Warranty Assurance Only repairs carried out at a Volkswagen Group Approved Bodyshop have the full manufacturer's warranty. We only use the manufacturers' genuine parts and all work is carried out to the very highest standards, maintaining both the quality and value of your vehicle.
Claim Management Service The Accident Repair Centre team are experts in both fault and non-fault claims, dealing with insurance companies and third parties direct. We can arrange an insurance engineer to inspect the vehicle and authorise repairs whilst the vehicle is on-site. On the completion of repairs, simply pay us any excess on your policy and drive away your car, returned to you in superb condition. It's your car, it's your choice: Whilst many insurance companies attempt to direct claims towards their own 'recommended repairers', irrespective of their expertise in specific makes of car, it is your right to have your vehicle repaired by the bodyshop of your choice.
In a recent edition of the VBRA News, it is clearly stated: "the insurer is obliged to tell their policyholder that they are free to choose a body repairer of their own choice." Whilst the insurer can make their client aware of their own approved network of repairers, "the final choice remains with the policyholder." Contrary to the common misconception, only one estimate is actually required by insurance companies for a claim.
Commercial Vehicle Repair Unit Poole Accident Repair's commercial vehicle facility provides a wide range of services to customers with light commercial vehicles and high-top vans. Not only is our commercial oven big enough to accommodate the larger vehicle, we have also installed a state-of-the-art global jig chassis repair system.
We are also offering Free Accident Kits to all Volkswagen Group (Audi, Volkswagen, Seat and Skoda) drivers.